September 2026

Contents

:he-symbole: What’s new on the platform?

<aside>

Our Pets’ Corner is evolving 🐾

A few months ago, we launched our Pets’ Corner with a simple idea: what if, during an exchange, you could find a guest to care for your pet instead of having to leave them elsewhere? With more than 2,500 listings published since June in over 20 countries, the first version of the Pets’ Corner is coming to an end. A huge thank-you to everyone who took part in this adventure!

:search_city: Did you try our Pets’ Corner? Share your thoughts.

New filters on the way

Good news: “Cat sitting” and “Dog sitting” filters are now joining the main HomeExchange search. You can continue to find a stay with a pet to pamper — or a guest to look after yours.

:search_city: Learn more about the new filters

Live demo

Live demo

</aside>

<aside>

Referral news

A fresh new look

With a completely redesigned page on iOS, Android and the web, you can now see the status of your referrals at a glance, track your friends’ progress and find out how many GuestPoints you’ve received — or are due to receive.

:search_city: Learn more about the new referral page

Double referral points until September 30th

From September 9th to 30th, for every person you refer who activates an annual membership, you’ll each receive an extra 250 GuestPoints — 500 GuestPoints in total. You’ll also be automatically entered into a prize draw for a chance to win a refund on one year of HomeExchange membership!

:search_city: Take advantage of the special referral offer

A clearer interface

A clearer interface

</aside>

<aside>

3 new points of interest in our search options

Dreaming of an exchange near the beach, a stone’s throw from the ski slopes or in the heart of a charming historic center? Three new filters — Beach, Ski resort and Historic center — now make it easier to find the stay that suits you.

image.png

:search_city: Learn more about the new filters

</aside>

:light_bulb: Did you know?

<aside>

Guarantee.png

HomeExchange guarantees and home insurance: who covers what?

HomeExchange guarantees complement your own home insurance if your exchange partner causes damage. So which insurer should you contact first? What is the guest responsible for? And how long do you have to open a claim?

:search_city: Learn how HomeExchange guarantees work

</aside>

<aside>

Do you speak HomeExchange?

GuestPoints, favorites, 0 GP… we have our own vocabulary! Here’s a short glossary to help everyone find their way, even when they’re just getting started.

:search_city: Discover the HomeExchange glossary

Untitled design (5).png

</aside>

<aside>

What happens to the feedback you share with us?

Questions, suggestions, constructive criticism, testimonials and ideas: everything you share with the community matters, and it isn’t only read by the Community team! Your feedback is regularly passed on to HomeExchange teams, both day to day and through our monthly reports, so we can identify trends, recurring needs and opportunities for improvement.

Thank you for everything you share. 🙏🏽

:search_city: Discover how your feedback is taken into account

Referral_Megaphone.png

</aside>

:favorites_new_folder: The stories corner