April 2026

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We’re very happy to be back with the April edition of the Community Gazette.

We’re kicking off with a huge thank you: the 3rd edition of HomeExchange Days has just ended, and it’s once again been a wonderful success for the community. Also April comes with new technical updates on the platform (including one that many have been waiting for for a very long time…).

Meanwhile, the members’ Facebook group keeps growing (18,000 members!) and is buzzing with discussions, tips, exchange ideas, and unusual stories.

Enjoy!

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📍 In this issue

HomeExchange Days: a real success!

HomeExchange Days are over—and we’re already missing it! Before moving on, here’s a quick wrap-up. A huge thank you to everyone who made this 3rd edition such a success.

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1 week

March 19–25

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5,500 meetups

Organized in 68 countries

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13,300 people

Signed up for meetups

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https://www.instagram.com/p/DWW6kZ0hk1-/?hl=en

Want to relive that week of meetups? Here’s a short HomeExchange Days recap video.

What’s new on the platform

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Sorting favorites

You asked (for a long time), and we finally did it. You can now organize your favorite homes into folders!

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No more single folder where hundreds of homes pile up! From now on, you’re in control: favorite folders are a simple way to organize your favorites into folders that you customize yourself according to your own system.

For example, you can organize your favorites:

Anything is possible — you decide!

👉 Learn more

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New for your searches

Smarter location filters

You’ve told us time and time again—finding the perfect home by the water, or right by the slopes can really matter. So to make things easier, we’re launching Phase 1 of a project to improve our “environment tags.”

Until now, these tags were self-declared. From now on, we’re using precise geographic data to automatically enhance three key categories: Seaside, Mountain, and Lake.

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The result? Much more relevant results when you use these filters in your searches!

👉 Learn more

Search by tourist sites & points of interest! (Web only, app coming soon)

You can now search by typing the name of a tourist attraction like British Museum or Empire State Building instead of just searching by city.

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We hope this makes searching even easier and helps you uncover great places near the sites you’re interested in!

👉 React to this feature

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Introducing the Resolution Center

The long-awaited Resolution Center is now live! The Resolution Center is your one-stop hub for all support requests, making it easier and faster to get help when you need it. Here’s what you need to know!

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Unexpected things can happen during an exchange. The Resolution Center is a dedicated space, accessible from your exchange, where you can report a problem, share information, and get help from our team if needed. Everything is centralized in one place so more complex situations can be handled smoothly.

👉 See full explanation

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Auth0: an even simpler and more secure sign-in

On April 21, we’re upgrading our login system to improve your experience and strengthen platform security.

Important: your credentials won’t change.

What changes for you:

⚠️ Planned maintenance on April 21

The update will roll out April 21 from 7:00am (CET: Paris time).

The site will be unavailable for ~2–4 hours.

If you have an exchange planned that day, we recommend preparing in advance and writing down your host’s (or guest’s) contact details and address so you can access them during the maintenance window.

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Traveling with your pet

HomeExchange and pets are a great match!

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To make things easier for those who want to bring their pet on an exchange, we’ve created **a dedicated page.**

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Community tips

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